Privacy
Privacy policy
Effective 12 October 2026. Your fleet stays on your phone; this notice says what a request holds and your rights.
Who is responsible
AUTOLEX SERVITECA S.A.S. (NIT 901.946.443-8, Cámara de Comercio Aburrá Sur, Envigado, Antioquia) publishes this app and this notice and is the data controller for what it receives from you. Questions and requests: autolexinformacion@gmail.com or +57 320 766 8072.
What this notice covers
The Android app Autolex Fleet Service Board and its website, including the date and request tools on the website. Both work without an account.
What the app does
It keeps your vehicles' service and legal dates, shows what is due and writes a request for a quote to Autolex. It has no internet permission.
What the app stores on your phone
For each vehicle: its plate, a name, body, make, model and year, private or public service, the registration date, mileage readings, the SOAT end date, the last technical inspection, the service plan with its intervals and the visits you record. Also your company, name, phone and email for requests, and the requests you confirmed as sent.
Your vehicles
They stay on your phone until you delete them. The app sends nothing by itself.
Plates and readings
A plate identifies a vehicle, and with the registry it can lead to its owner. The app keeps plates on the phone and puts them only in the requests you send.
What a request holds
Your company, name, phone and email, the chosen site and availability, and for each vehicle you include: its plate, make, model, year and body, its last reading, the jobs and why they are due, and its SOAT or inspection date when it is near or past.
How a request is sent
Through apps you choose on your phone: the share sheet (for example WhatsApp), your email app, or a phone call. Those apps handle the message under their own terms. The app asks afterwards whether you sent it and records it only if you say yes.
What Autolex does with a request
It uses the request and your contact details to prepare the quote, agree the visits and do the work you approve, keeps them only as long as that and the law require, and then deletes them.
No accounts, tracking or advertising
There is no sign-in, no payment, no analytics, no advertising identifier, no crash reporting to a server and no cookies on the website.
Permissions
The app asks for no permission and has no internet access.
Sensitive data
The app never asks for sensitive data (Ley 1581 de 2012 art. 5). Do not write any in notes.
Security
The app's data stays in its private storage on the phone. Android backups of the app are switched off. No server copy exists.
Keeping and deleting
Your vehicles and requests stay until you delete them; uninstalling removes everything the app stored.
Your rights
Under Ley 1581 de 2012 art. 8 you may know, update and correct your data; ask for proof of the authorisation you gave; be told how your data has been used; complain to the Superintendencia de Industria y Comercio (SIC) once you have made a query or claim to us; revoke the authorisation or ask for deletion when the law allows; and access your data free of charge.
Queries and claims
Write to autolexinformacion@gmail.com or call +57 320 766 8072. Queries are answered within 10 working days, extendable once by 5 (art. 14). Claims are answered within 15 working days, extendable once by 8 (art. 15); if a claim is incomplete, we ask you within 5 working days to complete it, and if it is not completed within 2 months it is considered withdrawn. Before going to the SIC you must first make the query or claim to us (art. 16).
Changes to this notice
Effective 12 October 2026. If this notice changes, the app and the website show the new date and what changed.
Contact
AUTOLEX SERVITECA S.A.S. · Carrera 41 # 35 Sur 45, Envigado, Antioquia · autolexinformacion@gmail.com · +57 320 766 8072.
